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Gail's Story

 

The Gail’s Harley-Davidson Story

    Gail grew up around motorcycles, started riding at an early age and developed her passion for Harley-Davidson® before most kids her age had even gotten behind the wheel of their parents station wagon. Gail wanted to learn as much as she could about the dealership and began working as a teenager – at the bottom of the totem pole – in her father’s motorcycle shop. Gail quickly learned all phases of the day-to-day operation and later assumed a variety of key positions. As Finance Manager, Gail was number one in sales for all Harley-Davidson® Finance Managers in the United States from 1985 – 1988 and was hired by Harley-Davidson® Corporate to steer a national finance seminar. As General Manager she increased sales a minimum of 15% every year from 1996 – 2000. And her dealership was nationally recognized in the top 15% of Harley dealers for customer satisfaction from 1997 – 2006.

  Gail purchased the dealership from her parents in 2000, becoming one of a limited number of female Harley-Davidson® dealership owners in the country. Today the business is recognized as one of the top dealerships in the country and the recipient of a multitude of local and national awards. Although awards are an important aspect in gauging achievements, success in business is also about cultivating fun and long-standing relationships with customers. “Having a first-class experience at the dealership and then returning and having another great experience – that’s what creates lasting relationships,” said Gail. “We strive to be the absolute best in customer satisfaction, loyalty, and mechanical service and the most enjoyable and fun dealership to visit on your Harley.”

And Gail's Harley-Davidson has long lived up to its tag line - where every day is an excuse to have fun! Gail’s is where riders go to have fun, especially on Saturday's! The dealership has become a regular stopping and starting point for Saturday rides as well as the social hub. In order to satisfy the growing crowds, Gail's provides live bands and a free cookout every Saturday from spring to fall. The atmosphere is relaxed yet lively as thousands of riders enjoy simply hanging out at Gail’s.

Come experience for yourself the Gail’s Harley-Davidson family of riders.
 

Check out the article from the Kansas City Star!

 


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