Welcome to Gail’s Harley-Davidson. We are the leading Harley-Davidson dealerships in the Grandview, Missouri area, but we are more than just a motorcycle dealership. We are proud owners of your local Harley Paradise. This paradise includes everything a Harley-Davidson owner can dream of, including a 55,000 sq.ft. building sitting on 10 acres of biker dreamland. Our goal is to provide bikers with the most amazing customer service experience possible.
Gail is one of a small number of female Harley-Davidson owners and her dealership is one of the top dealerships in the country.
From an early age, Gail was around motorcycles which started a lifelong love of bikes. As soon as she began riding she developed a love for Harley-Davidson motorcycles. Before most teens were driving she could be found working at her father’s motorcycle shop and learning as much as she could about motorcycle dealerships. She was a studious learner and soon found herself as a Finance Manager in a dealership.
Harley-Davidson took note of her performance, as she was the top finance manager in the entire country from 1985 to 1988. This led to Harley-Davidson’s main office hiring Gail to lead a national finance seminar for them.
With her at the helm as general manager, from 1997-2013 Gail’s Harley-Davidson was recognized in the top 15% of Harley Dealerships for customer satisfaction. How do we achieve this level of customer satisfaction today? Treating our customers like family.
Top notch customer service is our main goal. We do things differently at Gail’s. Our service department is staffed with experienced motorcycle technicians, three of which are Master Level Service Technicians. These technicians work in a clean and cutting edge shop with 16 bays. Our amazing service technicians draw customers from nearby and as far away as New York.
We offer same day service for all routine maintenance projects, like oil changes and tune-ups. All other basic services receive a two-day turnaround time when you have an appointment. Appointment booking is easy; you can pick up the phone and give one of our two service consultants a phone call to book your appointment. Or for the technology savvy, you can book an appointment directly on our website. If you are in the Kansas City Metro Area, ask us about our always free pickup and delivery services for your motorcycle.
When our customers require parts for their motorcycles, they can talk to our experienced parts specialists. Our parts specialists have the experience needed to source that hard-to-find part for your motorcycle. With our vast selection of genuine Harley-Davidson parts, we will have your motorcycle running great for many years to come and even provide a higher resale value.
Our Parts specialists can find the accessories for your motorcycle to allow you to turn your bike into a unique expression of your personality. Along with motorcycle accessories, we also offer a full inventory of Harley apparel. Let our motorclothes team help you find that perfect jacket or a new set of riding gloves to have you looking great and comfortable on your next ride.
We take pride in being an extension of your riding family. We have a local HOG Chapter, American Heartland, that is always planning the next lunch ride or epic weekend ride. For the new riders, we offer a full calendar of Learn To Ride classes at our dealership.
Being a member of the Grandview, MO area we are proud to support local organizations and charities. Our Community Giving Policy is on our website as well as a downloadable request form for anyone looking for our support. Over the years we have given to many great organizations like Wayside Waifs, Wounded Warrior Project and Bikers for Babies, just to name a few.
So whether it’s our Badass Bingo, our free lunches, Bike Night or live music events, come down to see the team at Gail’s and let us show you how our team can exceed all of your expectations.